Day 3 | Thursday 22nd May
Purpose, People & Making Social Matter
Day 3 is all about the bigger picture. From public sector and charity campaigns to B2B content with personality, we’ll explore how social media can drive real change, serve communities, and still deliver results. Expect powerful case studies, thoughtful panels, and fresh takes on accessibility, safety, inclusion, and impact, plus practical tips for doing B2B better. Here you’ll find the main day sessions. We’ll share the breakouts and lightning session details soon!
Main Sessions
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10:00 AM | Welcome Networking & Breakfast
Start the day with tea, coffee, and pastries while you explore more of Phantom Peak. Catch up with new connections, play a few games, and get ready for another brilliant day of learning and inspiration.
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10:30 AM | How the Met Office’s Giphy Strategy Hit 1B+ Views – Ross Middleham, Met Office
What does 1 billion views even look like? Ross shares the story behind the Met Office’s GIPHY channel, from creative experiments and lessons learned to building a culture that embraces trying new things. A fun and inspiring session about purpose, creativity, and making content that connects.
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11:00 AM | The Case for Being Brave – Zander Mills, South Yorkshire Fire & Rescue
In a world of safe content, being brave stands out. Zander shares how public sector organisations can ditch dull and embrace creativity to drive real results. A call to be bold, take risks, and do work that actually gets noticed.
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11:30 AM | Social-First Safety: Making People Aware – and Making Them Care – Fiona Denham, RNLI
How do you use social media to save lives? Fiona shares RNLI’s approach to campaigns like Float to Live, tackling misinformation, and tailoring safety content for each platform. Hear what works, what’s challenging, and how the team keeps people informed and engaged on critical issues.
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12:00 PM | Charity Social Media Marketing Panel: Adding Social Value to Social Media – Hosted by Tom Fishenden
This panel explores how charities are leading with purpose, creativity, and impact, often on tight budgets. Discover how they’re navigating sensitive topics, engaging communities, and setting an example corporates could learn from. A session to spotlight powerful work and shift how we think about social media success. Tom is joined by: Eleshea Williams, Social Media Officer, Amnesty International and
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12:30 PM | Lunch, Explore & Network
Take a break, grab some food, and explore more of Phantom Peak. Whether you're tackling a trail, playing games, or just relaxing with new connections, this hour is yours to eat, play, and recharge.
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1:30 PM | How to Avoid Influencers Who Don’t Give a Sh*t About Your Brand – Alex Payne, The Influence Room
Let’s be real, most influencer campaigns miss the mark. In this no-fluff session, Alex Payne shares how to spot the red flags, build genuine partnerships, and run influencer campaigns that actually deliver. If you've ever wasted a budget on a throwaway Story, this is your survival guide for 2025.
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2:00 PM | Unlocking Real Growth With Paid Social – Jon Quinton, Overdrive Digital
What actually works in paid social right now? Jon Quinton shares real examples and practical tips from clients getting great results in 2025. This session is all about making impactful changes to your ad strategy—so it actually drives growth, not just impressions.
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2:30 PM | How to Make your Sustainability Communications Less Boring Fireside Chat - Joss Ford, Enviral
Join Joss Ford, Founder and CEO of Enviral, as he shares how to break the boring cycle in sustainability communications. Discover creative strategies to make your sustainability story engaging and impactful, from a storyteller who's been changing the game for over a decade.
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3:00PM | The Rule of No Rules: A Framework for Distinctiveness – Marcus Foley, Tommy
In a world where the playbook no longer applies, Marcus Foley shares a bold new framework for standing out. This session explores how the most distinctive brands break away from convention, embrace creativity, and stay relevant in a fast-changing landscape. Expect practical strategies, fresh insight, and a reminder that in social, there are no rules, only results.
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3:30 PM | Meet the Expert - Facilitated Round Tables
Join our facilitated mini roundtables for the chance to connect directly with experts, brands, and tool providers. In small groups, you’ll discover products and services designed to help you work smarter, boost productivity, and stay ahead in your role. A brilliant way to ask questions, get insights, and find solutions that fit your needs.
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4:00 PM | Your Boss Tells You To Post on Their LinkedIn, wyd? Lightning Session - Keira Penney
This session explores the rise of personal branding for Founders and what it means for the Social Media Managers tasked with running it. Expect practical advice on managing executive LinkedIn profiles, creating authentic content, and setting boundaries while delivering impact behind the scenes.
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4:15 PM | Authenticity in the Age of Misinformation - Lightning Session by Chris Chandler
In a social media world full of misinformation and noise, authenticity is more vital—and more difficult—than ever. In this session, Chris shares how he built trust as a digital news creator and offers practical lessons for navigating misinformation, staying true to your voice, and evolving as a creator in an unpredictable online landscape.
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4:30 PM | The Deaf Dollar: Engaging with British Sign Language Users on Social – Jen Dodds, LumoTV
How do you truly connect with Deaf audiences on social? Jen Dodds shares what works (and what doesn’t) when promoting to BSL users, with real examples. This session highlights the value of Deaf consumers, the importance of access, and why involving Deaf experts is good for both inclusion and business.
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5:00 PM | Social Media Accessibility Panel – Tania Gerard, Alvin Gunputh
This panel explores how to make social content more inclusive. Expect actionable tips, from writing accessible captions to choosing better visuals and pacing. Panelists will share strategies, frameworks like IMPACT, and why accessibility isn’t just a box to tick, it’s a creative and strategic advantage.
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5:30 PM | My Social Media Career Fireside Chat - Claire Hoang
With nearly two decades in the industry, Claire Hoang (VP of Social Media, ITV Studios) sits down with Mel Barfield to reflect on her career journey, from managing a MySpace brand page in 2005 to leading social at some of the UK’s biggest media brands. Expect honest insights, career reflections, and a look at how the social media landscape has evolved and what it means for those building their path today
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6:00 PM | Close | Certificates & Farewell Drinks
Join us for a relaxed end to the festival with farewell drinks, your well-earned certificate, and a final chance to connect with fellow attendees before we wrap.
B2B Theatre Breakout
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2:15 PM | Welcome to Social Media B2B by Luan Wise & Andy Lambert
Kick off the B2B theatre sessions with Luan Wise and Andy Lambert as they dive into fresh insights, key trends, and set the stage for a day of powerful discussions
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2:20 PM | Leading with Personality in B2B Social Media Marketing
Join Kunal Gandhi, Sarah Breathnach, and Magali Mas D'Amato as they explore how B2B brands can ditch the corporate script and lead with real personality on social media — humanising brands, activating leaders, and standing out in traditional sectors
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2:50 PM | Working with Thought Leaders & Influencers for Effective Social Media Content
Join Alison Battisby and Guy O’Brien as they unpack how to make influencer marketing work in a B2B world — from winning client buy-in to building campaigns that drive real results
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3:20 PM | If You Could Track Just One Social Media Metric, What Would It Be and Why?
Join Luan Wise and Andy Lambert for a hot topic debate on the one social media metric that matters most. Expect big insights, fresh B2B perspectives, and practical tips on what to track (and why) in today’s landscape.